Duty/Customer Care Manager
Chateux De Atlantique Nig. Ltd
June 2010 - November 2012 (2 years 5 months)
- Logistics management and inventory control
- Training Customer Service Employees
- Identify areas of improvement, create and implement solutions.
- Enterprise Resource Planning & supply chain management.
- Measure and review employees performance with respect to their goals.
- Manage the company’s support service and 3rd party relations.
- Provide information for Decision making on Network support to back end
- Monitor and control the daily activities of all department.
- General Problem resolution.