ronke
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Customer Care Specialist 95 000
Job Type: Part-Time , open to relocation

Education

From 0 to 2012
Ladoke Akintola University of technology,ogbomoso
Languages:
English

Experience

online customer care representative
MTN Nigeria(CNSSL)
July 2009 - Present Day (7 years 10 months)

Attending to customer’s complaints and enquiries

Resolving customer’s issues

Escalating of backend related issues.

Educating customers on products and services

upselling and cross selling of products and services