ronke
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Customer Care Specialist 95 000
Job Type: Part-Time , open to relocation

Education

From 0 to 2012
Ladoke Akintola University of technology,ogbomoso
Languages:
English

Experience

online customer care representative
MTN Nigeria(CNSSL)
July 2009 - Present Day (8 years 1 month)

Attending to customer’s complaints and enquiries

Resolving customer’s issues

Escalating of backend related issues.

Educating customers on products and services

upselling and cross selling of products and services