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KAYODE
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Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2007
OLABISI ONABANJO UNIVERSITY
No added languages

Experience

UNDERWRITING OFFICER
WAPIC INSURANCE PLC (LIFE)
October 2010 - January 2013 (2 years 3 months)

Risk Assessment and underwriting

CUSTOMER CARE OFFICER
UNION BANK OF NIGERIA PLC
September 2009 - September 2010 (1 year 1 month)

Processing of Funds Transfer

Confirmation of account balances

Colation of monthly and weekly reports

CUSTOMER CARE (CLAIMS DEPARTMENT)
WAPIC INSURANCE PLC
August 2007 - August 2008 (1 year 1 month)

Attending to lodgement of claims

Writing correspondence to customers on updates about their claim

Accessing of claims documentation and processing Claims

CUSTOMER CARE OFFICER (INTERN)
ACCESS BANK PLC (FORMERLY INTERCONTINENTAL BANK PLC)
March 2002 - Present Day (15 years 5 months)

Account Opening

Account balance confirmation.

Attending to various complaints from customers