Idowu
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Customer Care Specialist 80 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
University of Ado Ekiti
No added languages

Experience

Customer Care Officer
MTN NIGERIA
July 2012 - Present Day (5 years 1 month)
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.