MODUPE ADETOMISIN
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Customer Care Specialist
Job Type: Full-Time

Education

From 0 to 2005
OBAFEMI AWOLOWO UNIVERSITY,ILE-IFE,OSUN STATE
No added languages

Experience

RESEARCH OFFICER
DEAP CAPITAL MANAGEMENT AND TRUST PLC
November 2008 - June 2011 (2 years 8 months)

Research/Customer Care officer with DEAP Capital Management & Trust Plc.

  • Handling and resolving queries, request and complaints from customers.
  • Provide customers (prospects and existing) with the necessary information on the state of their Portfolio and Assets.
  • Advise Clients on daily position of their stock; what to buy and when to sell. Mail and call Clients regularly on their stock position.
  • Research work and documentation of trading data on the Nigerian Stock Exchange.
  • Updating of DEAP Capital website via CRM-Customer Relation Manager and also attending to online client via the CRM.
  • Proper record keeping on matters relating to pending and resolved issues and customers outstanding balance.
EDITOR
BVEA PUBLICATION-MEDICAL DIGEST
June 2008 - November 2008 (6 months)

Responsible for interviewing medical personnel,editing reports,articles, research ,attending medical conferences and also involve in the printing.