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Adeola
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Customer Care Specialist 80 000
Job Type: Full-Time

Education

From 0 to 2008
Bowen University
No added languages

Experience

Customer Care Executive
Lamex group of company
January 2012 - June 2013 (1 year 5 months)
Demonstrated effective oral and written communications with customers, department personnel and other company’s staffs. Resolved problems brought up by customers efficiently and professionally. Managed Relationships and maintaining clientele network for the organization Co-ordinated and controlling the entire Sales activities of the organization Followed up on existing clients to ensure agreements are met to customers satisfaction.
front Desk Officer
Deby company Nigeria Limited
June 2010 - November 2011 (1 year 5 months)

1. Ensured maximum level of customers satisfaction

2. Monitored all activities of front desk on everyday basis and ensured compliance to all policies and procedures to maintain exceptional quality of services and much more.

3. Ensured that all visitors and phone calls are received and entertained properly.

Additional information

About Me
Training: Telepoint Communication Ltd, a sole affiliation with Telemarketingdiploma.com (Houston, Texas USA), 83 Allen Avenue, Ikeja, Lagos. Certified Customer Service Professional (CCSP)/ Certified Telemarketing Professional (CTP) - July 2013.