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Customer Care Specialist 150 000
Job Type: Full-Time

Education

From 0 to 2003
Bayero University Kano, Kano State.
No added languages

Experience

Personal Assistant to the Managing Director
ELEKTRINT NIGERIA LIMITED
October 2008 - Present Day (8 years 9 months)

Responsibiliites

.Addresses Word Processing & General Correspondence

  • Addresses Personnel Coordination Issues
  • Coordinates Conference Rooms reservations
  • Manages Printer/Copier/ Scanner/Shredder Equipment
  • Provides For Event Coordination
  • Manages Office Supplies
  • Liaison with Logistics Admin to coordinators for all travel requests
  • Address cash reimbursements
  • Book and screen visitors appointments at front security gate
  • Provide gate passes for company drivers
  • Manage conference room reservations conflicts.
  • Ensure conference rooms are clean with all the chairs complete at all times
  • Maintain inventory of printer and copier materials such as papers, cartridges, etc.
  • Preparation of Invoices
  • Monitor call cards expenditures and other minor expenses
  • Coordination of cleaning activities for the cleaners
  • Packaging of Tender

In-House Immigration Duties:-

  • Forwarding of Immigration Documents to Berif International Co.
  • For renewal and up-dating of Traveling Passports, Re-Entry Visas,
  • Green Cerpac Cards, Brown Card, Alien Registration Documents.
  • Liaison with Berif International Co. for Registration of new Expatriate Staff (both Staff and their family) and placement to the Quota Position and issuance of necessary Immigration documents.
  • Forwarding of Monthly Returns to the various Immigration offices.
  • Preparing and sending of Invitation Letters to the Embassies abroad and to the invited person(s) from abroad.
Head of Marketing
SLEEK MEDIA
July 2007 - May 2008 (10 months)
  • Involves marketing the product of SLEEK MEDIA
  • Supervise the sales department which includes sales of advert slots, total monthly sales of magazine.
  • Facilitated the photo shoot of Cloth sense and designs for the Jan 2008 Edition
  • Acquisition of New Subscribers
  • Sourcing of Advertisement.
Customer Care Officer
June Airtel Nigeria Limited (Sagem Phones),Lagos
August 2006 - June 2007 (11 months)
  • Prepares memos
  • Receives and process invoices
  • Follow up on cheques with companies
  • Receives telephone calls and channels them appropriately
  • Update telephone list
  • Register incoming and outgoing mails
Front Desk Officer
EXCEL CHILDREN MEDICAL CENTRE
November 2005 - August 2006 (10 months)
  • Receives customers / Make new registration
  • Handles all visitors enquiries
  • Manage telephone calls Filing
  • Take inventory of all stationeries
  • Allocate and update stock
  • Receives and collates candidates Resume
Computer Operator
EWEKORO LOCAL SECRETARIAT, ITORI,OGUN STATE (NYSC)
February 2004 - February 2005 (1 year 1 month)
  • Managing daily administrative work using relevant Microsoft office applications
  • Responsible for organizing data for recording purposes.
Industrial Attachee
NATIONAL WAR COLLEGE LIBRARY, ABUJA
March 2002 - June 2002 (3 months)
  • Organization of Library Materials
  • Filing and documentations.
  • Classification and cataloguing of library cards