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Customer Relations Officer 75 000
Job Type: Full-Time


From 0 to 2011
Lead City University, Ibadan, Oyo state
No added languages


customer relations officer
MAPA industries limited
January 2012 - Present Day (5 years 7 months)
  • Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges.
  • Open new accounts/Closing accounts
  • Alterations to existing savings and cheque accounts
  • Inquiries on internet services
  • Handling cash transactions and cash balancing
  • Overseas transfers
  • Change statement of account cycles
  • Identify customer needs
  • Refer customers to appropriate banking services and representatives.