OPERATIONAL MANAGER SALES
GLOBALTOUCH COMMUNICATION AND INFORMATION FIRM, WUSE ABUJA.
February 2010 - October 2011 (1 year 8 months)
- Environment assessment/documentation of existing and prospective customers,
Planning, upgrade planning and bulk risk analysis.
- Perform routine checks and maintaining customer relationship.
- Monitor customers systems utilizing auto supports and Support team to identify
Potential problems and trends, and subsequently make the necessary recommendations.
- Ensure that all recommended Best Practices are adhered to for maximizing service optimization and uptime.
- Notify customer of new service features and fixes? Field/service alert analysis and Recommend.