DEMILADE EBO
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Customer Relations Officer 60 000
Job Type: Full-Time

Education

From 0 to 2011
UNIVERSITY OF ILORIN, KWARA STATE.
From 0 to 2002
AGBONNA HIGH SCHOOL, SHARE, KWARA STATE.
From 0 to 2010
EBOTOUCH INTERIORS AND EVENT ORNAMENT
No added languages

Experience

OPERATIONAL MANAGER SALES
GLOBALTOUCH COMMUNICATION AND INFORMATION FIRM, WUSE ABUJA.
February 2010 - October 2011 (1 year 8 months)
  • Environment assessment/documentation of existing and prospective customers,

Planning, upgrade planning and bulk risk analysis.

  • Perform routine checks and maintaining customer relationship.
  • Monitor customers systems utilizing auto supports and Support team to identify

Potential problems and trends, and subsequently make the necessary recommendations.

  • Ensure that all recommended Best Practices are adhered to for maximizing service optimization and uptime.
  • Notify customer of new service features and fixes? Field/service alert analysis and Recommend.