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Esohe Ebikienmo
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Customer Relations Officer 165 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2011
Lead City University, Ibadan
Languages:
English

Experience

Social Media Analyst
Shopping Internet Services
April 2013 - Present Day (4 years 3 months)

· Handled recordings for events playback: Also assisted with events planning & management while also anchoring such events in scheduled venues.

Responsible for synchronizing the company's media materials with partners overseas.

Responsible for the drafting of media related proposals for prospective partners.

In charge of events planning and management and was also in charge of facilitating the event in Ajah area of Lagos State.

Customer Relationship Officer
ETX Solutions Nigeria
July 2012 - January 2013 (7 months)

I managed an entire Customer data base,while keeping in touch with the customers and ensuring efficient communication flow: To this effect, I prepared appropriate weekly newsletters, send to varying customers to further strengthen their knowledge and trust in the company.

These newsletters facilitated an immediate response avenue, while ensuring that consumer interest was easily ascertained.

Zonal Secretary
National Association of Catholoic Corpers
May 2012 - February 2013 (10 months)

take minutes at zonal monthly meetings

prepare reports of zone's welfare, presented at the Association's general meeting.

during my tenure, reports were timely and properly type-written.

my position position as secretary availed me the opportunity to be privy to the zone's decision making process-hence sharpening my sense of detailing and confidentiality.

Manager/P.A to Director
Handmaid's Enterprises
August 2011 - January 2012 (6 months)

Ensuring that staff were committed to job;with the help of an attendance monitoring notes.

This practice ensured that the staff kept to resumption times, while developing a relational/feedback culture which enabled all members of staff to keep abreast of the others where about and in the long run ensured that there was no lapse in services to customers.