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Temitope
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Customer Relations Officer 60 000
Job Type: Full-Time

Education

From 0 to 2015
National Open University of Nigeria
From 0 to 2008
Kwara State Polytechnic
No added languages

Experience

Customer Service Represenatative
De-Tastee Fried Chicken Limited
January 2009 - Present Day (8 years 4 months)

 Cultivating positive and enduring relationships with customers.

 Increasing Customer patronage, retention and their satisfaction rates.

 Conducting training for in-coming personnel and driving their desires to the success of the organization.

 Taking charge of the unit’s operational smoothness in the absence of the Head of Department.

 Preparing monthly performance report in the absence of the Head of Department.

 Executing management’s policies as regards achieving the overall set objectives.

 Contributing productively to achieve organizational goals.

 Liaise with customers, take their orders and ensure a quality service delivery.

 Attend to customer’s enquiries/complains and provide necessary solution(s) as quick as possible.