Cultivating positive and enduring relationships with customers.
Increasing Customer patronage, retention and their satisfaction rates.
Conducting training for in-coming personnel and driving their desires to the success of the organization.
Taking charge of the unit’s operational smoothness in the absence of the Head of Department.
Preparing monthly performance report in the absence of the Head of Department.
Executing management’s policies as regards achieving the overall set objectives.
Contributing productively to achieve organizational goals.
Liaise with customers, take their orders and ensure a quality service delivery.
Attend to customer’s enquiries/complains and provide necessary solution(s) as quick as possible.