Abisoye Oluwatobi
Personal data and contacts will be open only to employers with access to CV database
Customer Relations Officer 1 200 000
Job Type: Full-Time

Education

From 0 to 2008
University of Jos
No added languages

Experience

Team Lead, Online Customer Care Representative
MTN Nigeria
January 2010 - January 2012 (2 years 1 month)

Consult with customers about their product or service needs or their wants.

Analyze what the customer says they want and need then tailor it to what MTN offers.

Troubleshoot products and services to best fit their needs and expectations.

Receive customer calls of requests for products and services.

Investigate what products and services the customer will need even if they may not know what they need.

Probing as to what they want and present what they feel they may need dependant on their needs and wants.