Consult with customers about their product or service needs or their wants.
Analyze what the customer says they want and need then tailor it to what MTN offers.
Troubleshoot products and services to best fit their needs and expectations.
Receive customer calls of requests for products and services.
Investigate what products and services the customer will need even if they may not know what they need.
Probing as to what they want and present what they feel they may need dependant on their needs and wants.