Busola
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Customer Relations Officer 100 000
Job Type: Full-Time

Education

From 0 to 2001
Lagos State Civil Service Model College Igbogbo Ikorodu
From 0 to 2008
University of Lagos, Akoka
No added languages

Experience

Passenger Sales Officer
FirstNation Airways
July 2011 - Present Day (5 years 10 months)

Responsibilities:

Customer Service

Handle airfares enquiries

Travel coordination

Check in and board passengers and corporate clients

Prepare and submit total sales report daily

Achievements:

Good working relationship with customers/clients

Customer satisfaction

Call centre / Customer Service Officer
Dana Airline Limited
January 2010 - June 2011 (1 year 6 months)

Responsibilities:

Answer phones to respond to orders, general customer inquiries, invoice questions and customer complaints.

Achievements:

Served customers in a positive way, receiving best call centre and customer service employee of the month twice in a row.