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Olanrewaju
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Customer Relationship Officer 3 500 000
Job Type: Full-Time

Education

From 0 to 2005
Olabisi Onabanjo University, Ago Iwoye, Ogun State, Nigeria
From 0 to 1999
Federal Polytechnic Ilaro, Ilaro, Ogun State, Nigeria
From 0 to 2005
Ijebu Ode Grammar School,Ijebu Ode, Ogun State, Nigeria
No added languages

Experience

Customet Care Representative
Globacom Nigeria Limited
September 2010 - Present Day (6 years 8 months)

Giving customers information on the company's products and services

Attending to customers complaints and resolving such issued by sending it to the relevant back office

Generating customers data for monthly analyses

Call management

etc

Service Officer ( Cash Officer )
Keystone Bank ( BankPHB )
January 2009 - December 2009 (1 year 1 month)

Branch Vault Management

Supervising ,monitoring and training of Cashiers

ATM Management

Cash Management

Reconciliations of the Branch GL's

Etc

Acievement: was able to attract more customers through prompt service delievery to our customers

Head, Customer Service Department
StanbicIBTC Bank Plc
December 2006 - December 2008 (2 years 1 month)

Attending to Customers Enquiries and Issues

Opening, Updating and Reactivating of Branch Accounts

Requesting and issuance of Cheques

Fund Transfer

ATM Card Management

Cheque Confirmations