Hannatu
Personal data and contacts will be open only to employers with access to CV database
Customer Service Agent 80 000
Job Type: Full-Time

Education

From 0 to 2008
Ahmadu Bello University, Zaria
From 0 to 2012
University of Dundee
No added languages

Experience

Customer Service Officer
Skye Bank Plc
August 2009 - Present Day (7 years 11 months)

Worked with a team that successfully update customer mandates and deliver efficient customer care and services

  • Established and maintained profitable relationship with customers
  • Communicated effectively with the Operations teams to deliver timely services
  • Cross-selling some new products and services to customers
  • Managed customer’s account, files and information
  • Also managed the branch books any incoming and outgoing
  • Front desk services, correspondence and general enquiry services
  • Financial advice to customers
  • Feedback on business development strategies of the bank
  • Generate feedback on services and product satisfaction to customers