UNION BANK OF NIG PLC
April 2003 - Present Day (13 years 11 months)
• Handle customer inquiries both telephonically and by email
• Provide customers with product and service information
• Obtains client information by answering telephone calls; interviewing clients; verifying
• Document all call information according to standard operating procedure
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Accomplishes sales and organization mission by completing related results as needed.
• Determines requirements by working with customers.