Gloria
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Customer Service Executive 100 000
Job Type: Full-Time

Education

From 0 to 2005
Nnamdi Azikiwe University, Awka
No added languages

Experience

Customer Service Executive
Oceanic Bank / Eco Bank Plc
June 2008 - February 2012 (3 years 8 months)
Resolve customer complaints promptly and satisfactorily. Undertake customer service audit. Issueing off-cycle statements of accounts, reference letters and allocation of cheques. Enablement of online and mobile banking. Initiation and processing of stop payment order. Relationship management.

Additional information

About Me
SKILLS: Exhibits integrity in handling confidential priviledged information Effective communication, team work and analytical skills. Excellent numerical skills. Interpersonal skills, committed, organized, creative and motivated. Proficient in Microsoft Office Suites Knowledgeable in Finacle. Proficient usage of computerizd software systems for statistics, spread sheet preparation and word processing.