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Daniella
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Customer Service Executive 200 000
Job Type: Full-Time

Education

From 0 to 2004
Usman Dan-Fodio University Sokoto
From 0 to 1999
Aunty Ayo Girls Comprehensive Secondary School
No added languages

Experience

Front Desk Executive
Perchstone & Graeys
September 2009 - Present Day (7 years 7 months)

Attend to Clients inquiries on the phone and profer timely solution/ensure the purpose of the call is achieved.

Offer one on one consultation in assisting clients gets desired services.

Co-ordinate the daily mailing system for proper records and timely delivery of mails.

Manages the communication system ( Place outbound calls, enusre incoming calls are properly attended to and get to the respective recepients.

Co-ordinate other administrative task for the daily running of the office.

Schedule and manage flight itinerary for management staff.

Call Center Executive
Easy Talk Limited
January 2008 - September 2009 (1 year 8 months)

Make and attend to inbound and outbound calls.

Offer assistacne to customers on the phone.

Educate customers on ongoing promo, and other available produtcs.

Collate daily/weekly report of all calls made and submitt to the H.O.D

Ensure that customer who call in with issues have all issues resolved promptly.