Attend to Clients inquiries on the phone and profer timely solution/ensure the purpose of the call is achieved.
Offer one on one consultation in assisting clients gets desired services.
Co-ordinate the daily mailing system for proper records and timely delivery of mails.
Manages the communication system ( Place outbound calls, enusre incoming calls are properly attended to and get to the respective recepients.
Co-ordinate other administrative task for the daily running of the office.
Schedule and manage flight itinerary for management staff.
Make and attend to inbound and outbound calls.
Offer assistacne to customers on the phone.
Educate customers on ongoing promo, and other available produtcs.
Collate daily/weekly report of all calls made and submitt to the H.O.D
Ensure that customer who call in with issues have all issues resolved promptly.