Liaise with customers/parents of the school and attend to whatever concerns they might have concerning their wards in the school
Carry out expenditure to stock up the supplies of the school
Carry out human capital management functions such as placing vacancy ads, recruitment, selection and performance appraisals
Procurement and facility management
Generate weekly service performance report on each unit of the HR Dept of the bank
Receive, register, treat, dispatch and follow-up on all incoming correspondence via land mail or e-mail between the department and its publics
Attend to inquiries, grievances, clarifications, suggestions and such brought to the department and ensure service is rendered within a maximum period of 24 hours
Intimate branches of the bank nationwide of the existence of the Helpdesk in the HR Dept, giving details of how to effectively harness the new services offered
Liaise between Agency and client
Brief other specialists in the agency, such as creative team, media planners and researchers on client requirements in order to develop the details of a campaign
Communicate and present ideas effectively and respond appropriately to client’s concerns.
Develop, monitor and review work processes to ensure excellent levels of customer service delivery.
Supervise and coordinate the work of relevant production departments so that campaigns are developed as planned to meet deadlines and budget requirements.
Develop and present communication strategies/presentations.
Review business and project plans: write activity status & contact reports