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Customer Service Executive 100 000
Job Type: Full-Time


From 0 to 2007
Enugu State University of Science & Technology
No added languages


Customer Care, Teamlead
Mtn Nigeria Communications Limited
May 2010 - Present Day (7 years 2 months)

Ensuring effective service delivery to Mycustomers

Ensure team members adhere to all defined operational guidelines

Managine relationship with customers across all segments

Maintain integrity in managing subscribers data/information

Ensurin prompt and quick resolution of customers querries

Ensuring promp and complete documentation of transactions

Site Coordinator
Squeaky Clean Limited
September 2009 - May 2010 (8 months)

Ensuring company’s rules and regulations on supervisor

Meet with admin staff to ascertain their observation and make immediate correction

Sending weekly report on site’s activities.