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Customer Service Executive 100 000
Job Type: Full-Time


From 0 to 2007
Enugu State University of Science & Technology
No added languages


Customer Care, Teamlead
Mtn Nigeria Communications Limited
May 2010 - Present Day (6 years 11 months)

Ensuring effective service delivery to Mycustomers

Ensure team members adhere to all defined operational guidelines

Managine relationship with customers across all segments

Maintain integrity in managing subscribers data/information

Ensurin prompt and quick resolution of customers querries

Ensuring promp and complete documentation of transactions

Site Coordinator
Squeaky Clean Limited
September 2009 - May 2010 (8 months)

Ensuring company’s rules and regulations on supervisor

Meet with admin staff to ascertain their observation and make immediate correction

Sending weekly report on site’s activities.