Afolashade Mercy
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Customer Service Executive 80 000
Job Type: Full-Time

Education

From 0 to 2006
Yaba College of Technology, Yaba Lagos State
From 0 to 2001
Kaduna State Polytechnic, Zaria, Kaduna State
From 0 to 1996
Federal Government Girls College Bakori, Katsina State
No added languages

Experience

Community/Database Manager
Mission Support Network Center, Lagos State
July 2010 - Present Day (6 years 9 months)
  • Headquarter Community Database Management (Staff strength of about 1,000)
  • Programs Administration (I handle major programs, the logistics & welfare)
  • Dissemination of Information via the Community TV (Responsible for dissemination of Information via the Digital signage in the community & The Informer, the community E-Magazine)
Info Services/Recruitment Officer
Mission Support Network Center, Lagos State
January 2009 - June 2010 (1 year 6 months)

1. Responsible for the General management of records of all staff. (With staff strength of about a 1,000)

2. Dissemination of information in the Community (via the Community TV & The Informer E-magazine)

3. Community Orientation

4. Community Relation

5. Community Identification Card Management

6. Policy Development & Recruitment

Customer Service Personnel
Mission Support Network Center, Lagos State
November 2007 - December 2008 (1 year 2 months)

1. Attend to calls on enquiry/complains

2. Attend to mails on enquiry/complains

Computer Instructor
Corporate Computer Institute, Sagamu Ogun State
May 2003 - October 2004 (1 year 5 months)

1. Develop materials for the Training School

2. Instructor on (Ms Dos & Windows Operating Systems, MS Office Software – (MS Word,

Ms Excel, MS Access, Ms PowerPoint) and Graphics Packages – (Corel Draw, Page Maker & Adobe Photoshop)

Data Processing Assistant (SIWES)
National Livestock Division Project, Kaduna State
September 2001 - January 2002 (5 months)

1. Data Processing

2. Preparation of Monthly Report

3. Preparation of Minutes – Unit/Board meetings