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Customer Service Executive
Job Type: Full-Time


From 0 to 2007
University of Ado-Ekiti
No added languages


Customer Care Representative.
MTN Nigeria.
July 2011 - September 2012 (1 year 3 months)
  1. Handling customers enquiries,complaints,billing questions and payment extension/service request,calm angry callers,repair trust,locate resources for problem resolution.

  2. Resolving customers' queries at one call.

  3. Educating customers on MTN products and services