Increase the Clientele base for the company by sourcing for new clients, establishing long term relationships with them and maintaining old clients.
Negotiating the terms of an agreement and closing sales.
Making accurate, rapid cost calculations, and providing customers with quotations.
Negotiating variations in price, delivery and specifications with the company's managers.
Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process concerning the tracking of their vehicles.
Inform clients about the status of their vehicle.
Draft documentation as required and requested.
Manage and retire funds disbursed to the branch for its smooth running.
Prepare daily, weekly, monthly statistical reports as appropriate.
Due to the strong inter-relationships across divisions, keep all relevant parties informed especially installers of assigned work programme as much as possible
Meet the objectives and performance measures agreed by the Customer Care Manager.
Reviewing my sales performance, aiming to meet or exceed targets.
Advising on forthcoming product developments and discussing special promotions.
Provide administrative support to the chief executive officer and other departments as required such as operating manual and computerized office systems which include filing papers and maintaining databases.
Take and produce minutes of both board and staff meetings and ensure that meetings are properly set up with catering and IT/external comms support where necessary.
Provide ICT support to the organization in liaison with external ICT support services and various departments.
Assist with the organization of seminars for mine victims, arranging date, venue, refreshment and other requirements.
Administer employee files and records in order to ensure accurate payment of benefits and allowances.
Manage the inventory of the deminers dress and tool kit and ordering when required.
Verify payment for admin related services – power supply, office consumables, etc.
Assist front desk with all aspects of phone handling, attending to visitors, mail distribution, arranging for dispatch/courier, etc.
Providing monthly budget for admin related expenses.
Keep up-to-date record of all areas(in sqm.) affected by land mines and explosive remnants of war.
Analyze using MS tools the areas that have been cleared of landmines and explosive remnants of war and areas that have not been cleared.
Analyze data of mine victims and their various level of injury in the affected LGAs.
Creation of new portfolios for the bank’s deposit base.
Maintenance of created portfolios for sustenance and increase of the bank’s portfolios.
Booking of fixed deposits, bankers’ acceptances.
Preparation of Credit Requests.
Work as a team to achieve individual and group accounts.
Build and improve the quality of business relationships with customers.
Execute marketing campaigns to customers.
Preparation and Presentation of reports to management on accounts gotten weekly.
Management of customer key accounts(KAM).