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Customer Service Manager 250 000
Job Type: Part-Time


From 0 to 2002
university of Lagos
No added languages


customer service/marketing supervisor
multi-links telecommunication ltd
June 2002 - March 2011 (8 years 10 months)

Develop customer relation manual.

Enhancing and matching both customer and company interest.

Conduct market research and trend analysis.

Company customer relationship building.

Control,training ,performance evaluation, team organisation and conflict resolution

The innovating thinking of the introduction of calling circle group by my team mates and i ,increased the sales of recharge cards by 65%, which also increase the numbers of corporate clients we had by 55%.