KOMOLAFE TAIWO
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Customer Service Manager 300 000
Job Type: Full-Time

Education

From 0 to 2005
University of Agriculture, Abeokuta, Ogun State.
No added languages

Experience

CUSTOMER SERVICE OFFICER
EQUITORIAL TRUST BANK PLC
September 2008 - Present Day (8 years 8 months)

 customers’ complains/enquiries

 opening of accounts

 printing of bank & customer cheques

 handling references, status enquiry/report & company search

 statement administration/distribution

 account modification & maintenance

 control & security

 others

Fund Transfer

  • transfer of fund on customer’s request
  • Issuance of bank/manager cheques
  • handling of clearing cheques & posting
  • reconciliation of suspense accounts
  • balancing of suspense registers
  • custodian of transaction journals &call-over issues

Teller:

  • receipt of cash
  • cash withdrawals(personal & third-party)
  • attending to customer enquiries
  • balancing of till