Back to CV list
VICTOR UGOCHUKWU
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer 100 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
AHMADU BELLO UNIVERSITY , ZARIA
No added languages

Experience

CUSTOMER CARE REPRESENTATIVE
MTNCALL CENTRE JOS
October 2011 - August 2012 (11 months)
  • Resolving company’s customers queries online with the use of professional software i.e Siebel CRM, MINSAT, ACD
  • Educating and updating customers on Value-Added Products and Services
  • Ensuring total customer satisfaction on a “One Call Resolution” objective
  • Online advertising/marketing of Company’s product and services