Opeyemi
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer
Job Type: Full-Time

Education

From 0 to 2009
Federal Polytechnic Offa
No added languages

Experience

Customer Tracing Executives
DHL International Express
January 2013 - February 2013 (1 month)

Receiving external customer complaint, Initiating track, trace and online bookings for customers.

IT Interface Specialist
DHL International Express
July 2011 - Present Day (5 years 9 months)

Receiving and resolving users IT related complaint, Electronics and Telecommunication management, Data Center management, Network and link management, Back up management.etc.

Responsible for reducing IT ticket resolution time defeat level from 25% to 5%.

IT Infrastructure Engineer
DHL International Express
April 2010 - March 2011 (1 year 1 month)

Receiving and resolving users IT related complaint, Electronics and Telecommunication management, Data Center management, Network and link management, Back up management.etc.