Imbound calls, attending to customer's enquiries and complains on their lines,provisioning of an additional services on the customer's line on their request, solving issues on customer lines,upselling new product and services to the customers
Listening and solving complsind from customer about their accounts.
Updating cusdtomer's information on accounts on request
Custodian of customer's files and orgabnisation
Assisting customer on their enquiries.