1)chanelling complaints to various departments
2)solving customers problems when neccessary and as well make them feel important at all times.
3)sending text messages and emails and also caling customers on new products and services.
4)serving as a liasions between the compay and thhe customer.
5)calling customers with total excitment at all times and being very patient with them.
1)Acting as a liasion between the company and the customer.
2)Handling inquiries and complaints from the customers via telephone,email or in person.
3)marketing the companoes products and services via telephone.
4)calling customers to congratulte them on the free accomodation voucher and inviting them for an audio visual presentation to colect the free voucher.
5)Being very patient with customers when it comes to complaint with all excitment and always making the customers feel very importan.
6)strong communication skills.
7)chanelling complaints to the supposed deparment.