FRONT DESK AND CUSTOMER RELATION OFFICER
April 2011 - (более 50 лет)
- Process guest folios and collects payment.
- Handles guest request and concerns promptly and with courtesy and etiquettes.
- Uses suggestive selling techniques to sell rooms and to promote other services offered by the hotel.
- Assisted the Manager in coordinating the operations and activities of staffs to ensure efficiency and adherence to job specifications, and in the running of the organization to achieve maximum returns