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Customer Service Officer 108 000
Job Type: Full-Time , open to relocation


From 0 to 2008
Olabisi Onabanjo University
From 0 to 2013
Ladoke Akintola Univeersity, Ogbomosho
No added languages


Customer Service Officer
Airtel Nigeria
November 2010 - Present Day (6 years 8 months)
Respond to customer inquiries Research required information using available Applications( Remedy, MINSAT,ORACLE Handle and resolve customer complaints Provide customers with product and service information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Complete call logs for Customer enquiries and issue Update the existing databases with changes and the status of each customer/prospective customer