IRENE CHINWENDU
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer 150 000
Job Type: Full-Time

Education

From 0 to 2009
INSTITUTE OF MANAGEMENT AND TECHNOLOGY
No added languages

Experience

CUSTOMER SERVICE OFFICER
ENTERPRISE BANK LTD
August 2011 - Present Day (6 years 1 month)

 Marketing of the banks banks products and services

 Deposit mobilization

 Reactivation of dormant and inactive accounts

 Booking of Etp’s and personal loans

 Management of customer care unit

 Direct interface with customers both internal and external

 Ensuring proper account documentation on paper and system.

 Customer mandate scanning, uploading and captured in the system

 Opening and closing of account.

 Mandate verification and confirmation of cheques

 Reactivation of accounts.

 Attending to customer’s enquiries/customers satisfaction