Marketing of the banks banks products and services
Reactivation of dormant and inactive accounts
Booking of Etp’s and personal loans
Management of customer care unit
Direct interface with customers both internal and external
Ensuring proper account documentation on paper and system.
Customer mandate scanning, uploading and captured in the system
Opening and closing of account.
Mandate verification and confirmation of cheques
Reactivation of accounts.
Attending to customer’s enquiries/customers satisfaction