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Customer Service Officer 15 000
Job Type: Full-Time


From 0 to 2007
Osun State Polytechnic Iree
From 0 to 2012
LatitudeU LLC United State of America (USA)


Gaming Floor Officer
Federal Palace Hotel & Casino
December 2009 - Present Day (7 years 8 months)
  • Pre-shift breifing conducted
  • keys signed to all staff
  • CMS/floor server online
  • Machine credit meter zero
  • Hourly punter count taken and recorded
  • Shift report complied
  • New signup graph updated
  • Unresolved dispute
  • Capturing of all tickets to customer accounts
  • Posting of complimentary F&B dockets to customer accounts
  • Updating of daily win or loss report
  • Print customers ID and vouchers
  • Filling customer ID and vouchers
  • Updating of MVG new signups graph
  • Proper Handing over to another shift