Oluwasholape
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer 150 000
Job Type: Full-Time

Education

From 0 to 2006
Babcock university
From 0 to 2001
Queen's college
No added languages

Experience

Assistant Direct Sales Manager
Mansard Insurance PLC
June 2013 - Present Day (3 years 9 months)

Marketing the company’s products; developing and ensuring good, effective and profitable customer relationship management.

Recruitment and Profiling of Corporate Partners and Sales Agents

Understanding customer needs and recommending suitable products.

Processing of claims

Retail banking officer
Ecobank Nigeria
January 2011 - February 2011 (1 month)

Responsibilities:

Marketing the bank’s products; developing and ensuring good, effective and profitable customer relationship management.

Deposit mobilization and banking relationship management.

Accounts opening and documentation.

Understanding customer needs, recommending suitable products and making sales

Managing bank’s accounts’ demand/fixed deposits and credit/risk asset portfolios

Credit analysis and loan disbursement, review and monitoring

Retail banking officer
Oceanic bank
July 2010 - December 2010 (6 months)

Responsibilities:

Marketing the bank’s products; developing and ensuring good, effective and profitable customer relationship management.

Deposit mobilization and banking relationship management.

Accounts opening and documentation.

Understanding customer needs, recommending suitable products and making sales

Managing bank’s accounts’ demand/fixed deposits and credit/risk asset portfolios

Credit analysis and loan disbursement, review and monitoring

Customer Service & Funds transfer officer
Oceanic bank PLC
November 2008 - July 2010 (1 year 9 months)

Responsibilities:

Prompt and effective resolution of customers’ complaints and Concerns

Proper documentation and reconciliation of all clearing transactions and timely response to all entries.

Authorization of transactions relating to investment, expenses, clearing and transfers to ensure proper booking of such transactions

Review and monitoring of all accounts and registers relating to investments, clearing and expenses transactions

Ensuring a bi-monthly Proof of all general ledger accounts, and investigate all out standings immediately

Daily review of sensitive General Ledger accounts, auto-rolled over investments to ascertain correctness of applicable rates.

Ensure accurate and timely processing of intra bank and interbank transactions.

Adequate maintenance of Standing Order instructions.

Processing of all Western Union Transfers.

Business development officer
Truevine Asset Management Company
February 2008 - October 2008 (9 months)

Responsibilities:

Deposit mobilization of Clients for investment.

Verification of Share Certificates.

Booking of Investments.

Research and analysis of the stock market.

Processing of Purchase and sales of shares

Relationship management and rendering exceptional customer service

National youth corps member
Irepodun local government secretariat
October 2006 - September 2007 (1 year 1 month)

Responsibilities:

Data update and Analysis.

Co-ordination of Educational events (awareness of HIV/AIDS)