Customer service representative
MTN CONNECT LTD
February 2009 - Present Day (8 years 6 months)
- Marketing and sales of brand products and services.
- Quick resolution of customer queries.
- Providing excellent customer service.
- Educating customers on brand products and services
- Providing after sales support for customers
- Adherence to company’s policies, processes and procedures
- Managing accounts created resulting from optimum sales