CUSTOMER CARE REPRESENTATIVE
AIRTEL NETWORKS LIMITED
August 2010 - Present Day (6 years 8 months)
- Responding to internal and external enquiries.
- Assisting with data management, filling, and invoice handling.
- Performing general administrative duties.
- Answering telephone inquiries from customers and stores regarding status of the units and other service issues.
- Assist customers with returns, purchasing store protection plans and service packages.
- Attending and resolving issues of premier customers.