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Kelechi Stanley
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Customer Service Officer 250 000
Job Type: Full-Time , open to relocation


From 0 to 2005
Abia State University
Food Science Technology


Customer Service Officer
MTN Nigeria
September 2009 - Present Day (7 years 11 months)

 Query resolution relating to prepaid and postpaid customers i.e. handling and resolving customers’ queries on MTN products, service and network related issues from subscribers existing and prospect.
 Relates information from various sources (CRM) to draw logical conclusions on subscribers account.