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IBIRONKE
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Customer Service Officer
Job Type: Full-Time

Education

From 0 to 2011
Lagos state polytechnic, lagos state
From 0 to 2008
Rufus Giwa Polytechnic Owo Ondo state
From 0 to 2005
Barachel model college iju ishahga ogun state
No added languages

Experience

Computer studies, Mathematics and Geography Teacher.
Immaculate Heart Secondary School Umelu, Umuagwo Ohaji Egbema Imo State (NYSC)
January 2012 - January 2013 (1 year 1 month)

Taught computer studies, mathematics and geography in all senior classes. Coordinated the students to participate in extracurricular activities. Made contributions to the provision of a good first aid box to the school.

Customer Service Officer/ Cashier
Royaltrust Microfinance Bank Limited Plc. Industrial Training
January 2009 - January 2010 (1 year 1 month)

Identify customer needs and refer customers to appropriate banking services.

Verify records and receipts, and credit customers' accounts.

Assess the viability and credit risk of business and consumer loan proposals.

Conduct foreign currency transactions for overseas travellers.

Provide change and cash cheques, record transactions.

Balance cash and advise supervisors of cash position or discrepancies.

Answer customer inquiries, open and close accounts for customers.

Computer instructors
Executive Training Institute. SIWES
January 2007 - January 2008 (1 year 1 month)

Advertising and marketing computer instruction classes to businesses, schools or individuals that may be potential clients or students.

Developing structured lessons to increase the student's ability to use the various programs and computer systems.

Meeting with clients and managers to develop a curriculum that meets the needs of the business.

Researching, learning and working with the various new programs on the market that be requested in training.

Completing follow-up evaluations, getting feedback and modifying programs.

Providing some crisis intervention or support help for individuals that have taken the program but are having difficulty with some aspect of the training.

Invoicing, billing and collecting from students or businesses for classes taught.