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Customer Service Officer
Job Type: Full-Time


From 0 to 2004
University of Ado-Ekiti Ekiti State
No added languages


customer service personnel
sunbright global network Port harcourt
September 2009 - Present Day (7 years 10 months)

Handles incoming calls or inquiries from prospective customers or clients

Assists customers effectively by solving customer disputes

Provides customer additional information or explains services

Discusses products offered and ensures customer satisfaction

Tactfully handles confrontational or stressful interactions with the public

Completes supporting paperwork and data entry as required

Accurately captures customer information

Creates and maintains service reports