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Customer Service Officer 100 000
Job Type: Full-Time , open to relocation


From 0 to 2007
University of Calabar
No added languages


Customer Service Representative
Reality Vacation Innovation Holiday Club
January 2011 - July 2012 (1 year 7 months)

 Tele-marketing products to clients

 Customer engagements – presentation on membership privileges and travel bonuses

 Handle customers effectively by solving customers disputes

 Discuss products offered and ensure customer satisfaction

 Creates and maintain service report

 Provide customer additional information or explain services

 Any other duties assigned

Customer Financial Planning Advisor
Sapphire MFB
April 2008 - May 2010 (2 years 2 months)

ü Analyze financial information obtained from clients to determine strategies for meeting customers financial needs.

ü Conduct seminars and workshop on financial planning topics e.g retirement planning and evaluation relevant packages.

ü Build and maintain customer bases, keeping current client plan up-to-date and recruiting new customers from time to time.

ü Sell financial product to customers.

ü Writing a comprehensive status report, presentations and book keeping on all ccustomers.

ü Interview customers to determine their current income, expenses, risk tolerance and other information needed to develop a financial plan.

ü Collateral evaluation and inspection.

ü Opening account for customers.

ü Evaluate a wide variety of details that involves direct mail, broadcast campaign, marketing trade shows and events, public relations, media advertisement, promotions and other marketing plan.

Recruitment Officer
Fabconsulting Nig Ltd
February 2007 - February 2008 (1 year 1 month)

ü Recruitment of Nigerian students who are interested in studying abroad and provide online counseling and advice.

ü Follow up leads promptly and effectively.

ü Sell overseas educational ideas to students who contact us directly via emails ,web forms, chat, social media, phone talk or walk-in.

ü Collect documents and apply to the respective schools.

ü Visa processing

Additional information

About Me
Health Safety and Environment. Eurostol Energy 2011 Core Modules: Basic fire fighting and preventing, First aid management, Job safety analysis, Risk and hazard management, Safety policy, Tool box meeting, General safety rules and regulations.