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Chukwunonso
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Customer Service Officer
Job Type: Full-Time

Education

I have no education
No added languages

Experience

customer service/call center representative
UBA Metropolitan life insurance plc
August 2011 - June 2011 (1 month)

Identify, research, and resolve customer issues using the computer system

Provide customers with product and service information

Answer phones and respond to customer requests

Follow-up on customer inquires not immediately resolved

Recognize, document and alert the supervisor of trends in customer calls

Complete call logs and reports

Transfer customer calls to appropriate staff