Back to CV list
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer
Job Type: Full-Time


I have no education
No added languages


customer service/call center representative
UBA Metropolitan life insurance plc
August 2011 - June 2011 (1 month)

Identify, research, and resolve customer issues using the computer system

Provide customers with product and service information

Answer phones and respond to customer requests

Follow-up on customer inquires not immediately resolved

Recognize, document and alert the supervisor of trends in customer calls

Complete call logs and reports

Transfer customer calls to appropriate staff