olusola
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer 150 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2009
university of ilorin
From 0 to 2004
Queens School Ibadan, Oyo State
From 0 to 2014
ladoke akintola university of technology
MBA Human resource
Languages:
English

Experience

Customer Service Officer
zenith bank plc
October 2011 - Present Day (5 years 9 months)
 General enquiries about the bank and the bank’s products and services.  Processing new customers’ accounts, maintaining customers’ accounts, implementing changes on existing accounts, and filing documents and other paperwork.  Receipt and treatment of customers’ requests.  Ensuring prompt resolution of customers’ complaints.  Providing product or service information to assist customers in making a decision about a product to buy.  Clerical responsibilities such as answering telephone calls and making the appropriate transfers.

Additional information

About Me

Skillls and abilities

  • Basic Computer Skills

  • Good organization skills.

  • Commitment to quality/systems improvement

  • Ability to ensure timely completion of departmental goals and objectives.

§ Ability to perform in multi discipline activities.

  • Ability to assume higher levels of responsibility.