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Customer Service Officer 96 000
Job Type: Full-Time


From 0 to 2009
Rufus giwa polytechnic, Owo
No added languages


credit operation
First City Monument Bank
August 2012 - January 2013 (5 months)
  • Credit origination personnel
  • Data entry officer
  • Account reconciliation officer
  • Loan processing officer

Trainings/ skills acquired:

  • Customer service training
  • Business Focus
  • Service Quality Approach and
  • Administrative function approach orientation etc
customer service officer
fenway courier express service ltd
May 2010 - Present Day (7 years 2 months)
  • Keeping accurate records of all transaction between the company and its client
  • Uploading of data of shit or cargoes on to the databank
  • Meeting customer’s needs by providing solutions to their challenges within the shortest time possible and maintaining the acceptable standard.
  • Cross selling to existing customers and Acquisition of new customer.
  • To provide solution to the customer's complaints.
  • Ensuring Customer Satisfaction
  • Preparation & maintain the sales call report
  • Exploring new sales areas & way to achieve target.
office asisstant
Akoko north east local govrnment secretariat
January 2006 - August 2007 (1 year 7 months)
  • Receiving and recording of letters/mail.
  • Issuing birth and death certificate to the people living in the Local Government
  • Keeping record of Local Government properties and their certificates
  • Supervision of giving loans to the Local Government staffs(officials)
  • Preparing wages and salaries for middle management staffs using Software Application Program (SAP)