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iheoma
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Customer Service Officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2011
University of Ilorin, Ilorin. Kwara State
From 0 to 2002
St. Anthony’s Secondary School, Ilorin, Kwara State
No added languages

Experience

Consulting personnel
Alphabeta Consulting Limited Liability Partnership
January 2012 - October 2012 (10 months)

Responsibilities include:

 Record keeping and account management

 Synchronizing, Emptying, Formatting Card & Refreshing MDB

 Assigning Temporary Card

 Posting Transactions

 Monitors payment of companies using the Lagos State Government- Electronic Banking System of Revenue Cycle Management (LAG-EBSRCM)

 Management of customers database

Quality Control Officer(Internship)
Nigeria Bottling Company, Ilorin Plant
July 2010 - September 2010 (3 months)
  • Quality testing of samples from new product batches.
  • Ascertaining the quality of beverages, making sure they meet standard specification (In-house specification).
  • Efficient and meticulous record keeping and entry to relevant database for all quality control tests.
  • Demonstrate excellent time management and prioritization skill to ensure most urgent batches were tested and approved for dispatch as soon as possible and generated monthly reports.
Customer Relation Officer/Sales Officer
Golad Telecomms International Services
June 2005 - September 2009 (4 years 3 months)

·         Managing airtime sales database

·         Empowering customer satisfaction and maximizing relationship among staff

·         Meticulous record keeping and account management

·         Managing sim card registration operations.