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chima
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Customer Service Officer 150 000
Job Type: Full-Time

Education

I have no education
No added languages

Experience

Audio service conferencing unit,customer care delivery.
Airtel nigeria
November 2012 - Present Day (4 years 3 months)

1.•Also have the ability to initiate DNIS conference, that is dial in dial out, which support the ability to have unattended conference

2.•Planning and initiating of schedule given a time frame particularly for cooperate firms.

  • Solution provider.

3.•Effective usage of application like MINSATS, TABBS, REMEDY, for effectiveness of customer delivery service

4.•Providing solution through interactive means

5.•Ensuring that all complains made by customer are brought to the management to entail customer satisfaction

6.•Developmental of customer friendly approach

7.•Trained to work under pressure