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ngozi
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Customer Service Officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
university of calabar
From 0 to 2002
Government Secondary School,Afaha Eket,Eket
No added languages

Experience

Know Your Customer(KYC)Consultant
Airtel Nigeria
March 2010 - December 2012 (2 years 10 months)

 

  • Log customers’ complaints.
  • Maintained relevant copies of customer’s files.
  • Prepared timely and accurate data entries for all submission as required.
  • Monitored operations in all business units and ensured that customers receive excellent services.
  • Good telephone etiquette.
  • Sim registration (Facilitating the collation and updates of customer account data).
  • Provide weekly report on all activities to Supervisor
TEACHING(BIOLOGY)
COMMUNITY SECONDARY COMMERCIAL SCHOOL, ODIO AKWA IBOM. (NYSC)
November 2008 - November 2009 (1 year 1 month)
  • Teach both theory and practical biology.
  • Evaluate and grade students' class work,laboratory work,assignments and papers
  • Prepare course materials.
  • Compile, administer and grade examinations.
  • Supervise students' laboratory work.
  • initiate, facilitate and moderate class room discussions.
  • Maintain students attendance records, grades and other required records.