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Kolawole
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Customer Service Officer 840 000
Job Type: Full-Time

Education

From 0 to 2010
The Polytechnic, Ibadan, Ibadan.
No added languages

Experience

Branch Manager
Self reliance Economic Advancement Programme (SEAP Micro finance)
March 2010 - Present Day (7 years 5 months)

Cordinating the branch comprising of 6 credit officers that handling clients of over 2000 by disbursing loan to the clients, ensuring the collection of the loan back.

Attending to customers on daily basis on any issue that is bordering their mind and to ensure retention of the clients (customers).

Posting of the daily transaction into the computer through and application called MAMBU which is German based software for microfinance institutions.

Balancing of the daily transaction on ledger and cash book to ensure that each day transaction is balanced.

 

Credit Officer
Self reliance Economic Advancement Programme (SEAP Micro finance)
June 2009 - March 2010 (10 months)

Going to the field to collect repayment from the clients and disbursing loan to them, working on retaining the client, balancing of the account at the end of the month and giving the report the branch manager.