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PRISCILLA
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Customer Service Officer 150 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2006
FEDERAL UNIVERSITY OF TECHNOLOGY, OWERRI
No added languages

Experience

SERVICE CENTER MANAGER
SWIFT NETWORKS LIMITED
September 2008 - Present Day (8 years 10 months)
  • To supervise and coordinate the activities of all team members at the service center whilst ensuring compliance to the company’s policies as it applies to service delivery.
  • Establish good customers’ relationship by providing one-stop customer care services.
  • Handle ad hoc and other duties as required.
  • Responsible for handing corporate and individual customers.
  • Initiate conversation to uncover custromer’s needs.
  • Attend to walk-in customers with detailed information of the company’s product and services.
  • To help guide customer’s decision while subscribing basedf on what their internet needs are.
  • To ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.