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Emilia
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Customer Service Officer
Job Type: Full-Time

Education

From 0 to 2012
National Open University of Nigeria
No added languages

Experience

Customer Services/ Sales
Mobitel Nigeria Ltd
January 2012 - January 2013 (1 year 2 months)
  • Implement Customer Service policies, procedures and standards for all business units of the Group
  • Keep up to date with changes and improvements o products and services
  • Monitor operations in all business units to ensure that customers receives excellent service
  • Solicit feedback and build relationship to drive continuous improvement in customers satisfaction
  • Provide professional attention and personal recognition, respond appropriately to customers complaints,
  • Customers supports services on any issues
  • Sales of devices to customers