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Adeberu Oluwafunke Rebecca
Personal data and contacts will be open only to employers with access to CV database
Customer Service Officer 40 000
Job Type: Full-Time

Education

From 0 to 2005
2005 College of Education Ikere Ekiti State, Nigeria National Certificate on Education
From 0 to 2015
National Open University of Nigeria NOUN (In View) (B.sc. Entrepreneurial and Business management)
Languages:
English

Experience

Human Capital Development Assistant
Chams Plc
January 2009 - September 2012 (3 years 8 months)

Personnel Relationship Management ,Recruitment and Induction,Payroll Management and Related Functions,Time and Attendance Management,Healthcare Management,Healthcare Management, EXPERIENCE

CHAMS PLC Jan. 2009 – Sept. 2012.

8, Louis Solomon Close, Victoria Island, Lagos

Human Capital Development Assistant

Recruitment and Induction

Scheduled interviews for interns, NYSC and contract staff, while also conducting first-level interviews for interns.

Assisted in implementation of induction programme for all new employees from February, 2009 till date

Worked with HCD team on the shortlisting of applicants for the 2009 Chams PLC Management Trainee programme (placing of advert, shortlisting applicants successful in recruitment test, sending invitations).

Preparation of acceptance letters for interns and NYSC

Payroll Management and Related Functions

Assisted in the preparation of the organization’s payroll from November 2010-April 2011

Preparing and sending of pay slips to each member of staff from November 2010-April 2011

Scheduling and remittance of pension funds to the PFAs used by members of staff from October 2009 to date

Handled remittance of National Housing Fund deductions to Federal Mortgage Bank of Nigeria

Training

Assisted in the implementation of bi-monthly in-house training for staff of Chams PLC

Worked with the HCD team to implement a (six) 6-week residential intensive training programme for 51 Management Trainee hired in 2009.

Time and Attendance Management

Handling the extraction and dissemination of staff attendance information to their respective Heads of Departments (from November 2010 to date)

Ensure that the time and attendance terminals in the various offices of Chams PLC are constantly operational and report faults to appropriate personnel, when such occur

Ensure biometric enrolment of all new employees on the time and attendance terminals

Healthcare Management

Quarterly update of staff healthcare list, including notifications of requests for change of hospital, removal of ex-staff from healthcare and forwarding of same document to the Health Management Organization (HMO).

Registration of new staff and their dependants on the organization’s Healthcare scheme

Regular interaction with healthcare providers to ensure prompt resolution of healthcare complaints from members of staff.

Personnel Relationship Management

Coordinate the celebration of birthdays for all members of staff

Liaise with the Facility and Admin department to ensure timely provision of work tools for new members of staff

Liaise with IT department to create Company email address for new staff

Timely update of staff directory

Handling and documentation of incoming and outgoing correspondence from the department and ensuring error-free filing of all documents

Management of the departmental float and timely retirement of same.

Registering new staff with Healthcare providers, National Housing Fund, Pension Fund Administrators and opening of salary accounts

HALOGEM SECURITY (Outsourced Security Provider to MTN)

Contract Staff 2006 - 2009

Documentation of movement of visitors and goods

Management of Reception desk and related activities

Prompt response to enquiries of visitors to the premises

Additional information

About Me

TRAININGS ATTENDED

Cultivating Effective Business Habits - Poise Nigeria June, 2009

In-house training on

Teamwork Development

Mentoring

Performance Management

Customer Satisfaction

COMPUTER PROFICIENCY

Proficient in the use of Microsoft Office /Excel Applications /Peachtree Account for Payroll

Teamwork Development

Mentoring

Performance Management

Customer Satisfaction

Proficient in the use of Microsoft Office /Excel Applications /Peachtree Account for Payroll

AWARDS/RECOGNITIONS

Member, Department of the Year 2009 (Most Efficient Department Award) in Chams PLC ,